Day-to-Day Ops Support
Your back office, handled — without hiring for it
Embedded help for the operators who built the systems but don't have time to babysit them. We watch the back office so you can run the business.
You built it. Now it needs someone watching it.
The systems work — when someone tends to them. Most operators don't have the hours, and a full-time ops hire is more than the work calls for.
The systems drift when no one's minding them
Pipelines get messy, tags pile up, and data goes stale. Left alone, the infrastructure you built slowly stops doing its job.
A full-time ops hire is too much
You don't have forty hours of work or a salary's worth of budget. But you do have a back office that needs real, ongoing attention.
Breaks become problems before you notice
An automation fails quietly and you find out when a customer does. By then it's a fire, not a fix.
What you get
What's included
A standing retainer where we're in your corner on the day-to-day — maintaining what's built, watching for trouble, and answering the operational questions as they come up.
Weekly check-in and status review
A standing touchpoint to review what's running, what needs attention, and what's next. You always know where things stand.
CRM maintenance
Pipeline hygiene, tag cleanup, and data integrity, handled on an ongoing basis. Your CRM stays accurate enough to actually trust.
Automation monitoring and troubleshooting
We keep an eye on your workflows and fix the breaks. When something fails, it gets caught and sorted before it spreads.
Ad hoc reporting and data pulls
Need a number, a list, or a report? Ask, and you get it back without building it yourself or waiting on a queue.
SOP updates as processes evolve
Your processes change, and your documentation keeps up. The way work actually gets done stays written down and current.
Priority response for operational issues
When something breaks, you're not waiting in line. Operational issues get a fast response so they don't stall the business.
Pricing
What it costs
Delivered through Outsource — our standalone managed-services retainer for businesses that already own their stack. No setup fee, month-to-month, cancel with 30 days' notice.
Outsource
No setup. We manage your existing CRM, website, and tools.
- Manage your existing CRM, website & platforms
- Newsletters & email campaign management
- Client follow-up & nurture sequences
- Retention programs & loyalty campaigns
- Backup monitoring + general ops support
- Monthly performance reporting
Who it's for
This is for operators who need coverage on the back office without taking on a full-time hire.
The outcome
Your back office runs without you babysitting it. Someone is watching the systems, catching the breaks before they become problems, and keeping operations moving. You get the steadiness of an ops hire and the focus to spend your time where it actually counts.
Talk About ThisCommon questions
How is this different from hiring an ops person?+
You get embedded operational coverage without the salary, the onboarding, or the management. Think fractional COO, without the COO price tag — we plug into the back office you already have and keep it running.
What does it cost?+
Day-to-day ops support is delivered through Outsource at $2,997/mo — no setup fee, no minimum term, cancel with 30 days notice. It covers your existing CRM, website, automations, newsletters, follow-up, retention, and backups.
Do you only support systems you built?+
This is the same ongoing support that backs every system we build, so it's a natural fit if we built yours. We can also take over systems you built yourself or inherited, once we've reviewed how they're set up.
What if I just need help occasionally?+
The retainer is built for steady, ongoing coverage rather than one-off tasks — that's what keeps your systems from drifting. If your needs are truly sporadic, tell us what you're dealing with and we'll point you to the right fit.
Who actually does the work?+
You're working with Nomad directly — an operator who knows back-office systems, not a faceless agency or an offshore queue. You get a real person who understands how your operation runs.
Explore the rest of the back office
All servicesWant to talk through Day-to-Day Ops Support?
Book a free 30-minute call. No pitch — we will figure out whether this is the right next move for your business.